dCS runs an official Upgrade Program in the United States, and Pearl Audio takes part in it. It lets you put the equipment you own now toward a new dCS, so that moving up the range does not mean starting again. This page explains how it works and what we need from you to give you a figure.
What can be traded
A dCS you already own. Current models and earlier ones are both welcome. The move has to be upward: to a higher level of the range than the one you are trading.
Components from another maker. A DAC, streamer or disc player from another brand can often be taken toward a new dCS as well. These are approved case by case, so tell us what you have.
Vivaldi to Varèse. As a Varèse retailer we can arrange the move from a Vivaldi system to the Varèse Music System under the program.
How the value is set
For a current dCS model bought new from an authorized dCS retailer, the trade-in value is set with dCS for your particular upgrade, which keeps it consistent and predictable. For earlier dCS models and for other brands, we value the trade ourselves. Either way you will have the figure in writing before you decide anything.
What we need from you
- The model and serial number of each piece you would like to trade
- When and where it was bought, with the original proof of purchase if you have it
- Its condition, and whether you have the original packing, manual and accessories
- What you are thinking of moving to, or simply how you listen and where you would like to end up
The steps
- Get in touch. Call (503) 222-2599 or write to sales@pearlaudio.com with the details above.
- We come back with a figure. You will see the trade-in value and the price of the new system side by side.
- Listen first. We will bring the new pieces into a listening room so you can hear the step before you commit.
- We make the exchange. We deliver and set up the new system, install the app and your music services, and take the trade away.
Where traded dCS goes
A dCS taken in trade is offered again in one of two ways, both backed by dCS. A Dealer Approved unit is inspected by us against a dCS checklist and carries a one-year factory warranty. A dCS Certified Pre-Owned unit goes back to the factory in Cambridgeshire to be inspected, serviced and tested, and carries a two-year factory warranty. If you would like to hear about pre-owned dCS as it becomes available, tell us what you are looking for.
Not ready to change the whole unit? Owners of an earlier Vivaldi, Rossini or Bartók can have the present unit brought up to APEX specification. See The dCS APEX upgrade.
